Client Feedback

T G Baynes Solicitors is committed to Client Satisfaction.   We continually monitor our performance via Client Satisfactions Surveys which ask our clients to rate our services and provides them with an opportunity to provide additional comments.   Some of our most recent comments are listed below; only comments that ensure a client cannot be identified are listed.

T G Baynes Solicitors has received several respected awards which take client feedback into account, these include, Lexcel Accreditation for Practice Management Standards and a ranking in the UK's Legal 500, which clearly demonstrates the importance we put on Client care.

2020 Client Feedback

Edmund & TG Baynes are great across the board.  Helped reassure us during a prolonged and challenging purchase (Edmund Amakihe)

TG Baynes has been my family solicitors for a very long time, with my grandfather, Reginald Relph, being the initial client as  he was friends with Mr Baynes.  He, my mother and I have continued to use the firm over the years for all of our family matters.  TG Baynes remains professional, reliable and unfailingly helpful  A real source of support. (Louisa Juchau)

"I thought Edmund was professional and only contacted us with paperwork or issues that were relevant and needed attention at the time" (Edmund Amakihe)

"Through this difficult times (Covid 19) Edmund made the task of selling our property a very smooth process.  A pleasure to work with." (Edmund Amakihe)

"As my property sale and purchase took place during the covid period I did not have any dealings with anyone other than Edmund Amakihe.  Mr Amakihe was very efficient throughout a difficult period but always kind and reassuring." (Edmund Amakihe)

"Zena was extremely helpful and considerate in all aspects of the divorce." (Zena Hill)

"Everyone contacted at TG Baynes were excellent.  Edmund Amakihe, Tracey Dawkin and Christina Charilaou ade what could otherwise have been a tricky disposal of my late Mother's estate a relatively simple and painless exercise.  Many Thanks!" (Edmund Amakihe)

 "Very efficient, competent, capable, polite, friendly - absolutely no problems." (Edmund Amakihe)

"Louisa Juchau always responded extremely quickly to my queries no matter how trivial.  A very smooth house sale and my first one." (Louisa Juchau)

“I would like to thank Naomi who has been great with us all the way through”.  (Naomi Fernando)

“I have visited the Orpington offices to pass on papers, the ladies were very polite, courteous and efficient as well as being friendly.  Edmund was absolutely superb - efficient, on the ball, and very personable”.  (Edmund Amakihe)

“Excellent service, attention to detail and always extremely efficient”.  (Zena Hill)

“Thank you for your help from start to finish of the sale.  No problems at all.  Process explained and easily understood.  Angela was very efficient, helpful and professional, would highly recommend.”  (Angela Mann)

“I was really happy with the service I received by TG Baynes and by the support given by Martin Dewar and his team”.  (Martin Dewar)

“Martin was very professional and confident that he would complete before mortgage offer ran out.”  (Martin Dewar)

“Over the years I have found TG Baynes very caring and efficient.  I have mostly dealt with wills and power of attorney with Caroline Flint and could not wish for a more caring and efficient person and now David Smith is added to this list and I wish to thank him for his caring and understanding ways.”  (David Smith)

“David was very helpful and would use again if I moved.  Very prompt at getting back to me.”  (David Smith)

“Louisa was professional and very quick to respond throughout our property transaction.”  (Louise Juchau)

“All good.  That is why I always use this particular firm.”  (Katie Filkins)

“I am very satisfied with how my case was dealt with.  Kiran was very professional throughout my dealings with her.  Her professionalism she maintained at a high service standard and so are all the other staff.  Excellent service provided.  Well Done.”  (Kiran Kirby)

“Very polite, helpful, knowledgeable staff.  Made us feel at east from the very beginning of our experience with the firm. Highly Recommended!”  (Salina Hoang)

"Angela was very professional and friendly". (Angela Mann)

"Thank you for all you have done so far.  Special thanks to Pavandeep for her help at all times.  Wishing you all a Very Happy & Healthy New Year and many thanks to her secretary whilst Pavandeep was on maternity leave". (Pavendeep Gill).

"Both Kiran and Naomi Fernando were both very thorough and met all expectations right to the end of a very nervous completion. Thank you". (Kiran Kirby)

"Mr Edmund Amakihe acted for me in the buying of the flat in Sidcup and also the selling of my home in Hampshire.  The service from him and everyone at TG Baynes was excellent.  Thank you all so much".  (Edmund Amakihe)

2019 Client Feedback

“Aylin has been very helpful explaining any questions I’ve had, and keeping us informed of how things were progressing.” (Aylin Osman)

“Will recommend you to everyone I know and very soon I will be using you again” (Aylin Osman)

“An exceptional service from start to finish.  Very happy with Louisa and Naomi and would recommend them in a heartbeat”.  (Louisa Juchau)

“Thank you for your guidance and support in our first house purchase.  David is a credit to the organization, as were all colleagues who helped from reception staff to other lawyers.  We would (literally) not have been able to do this without you. Thanks!”  (David Smith)

"Naomi Fernando was excellent. Immediate use of email would have helped." (Naomi Fernando)

"Edmund was always responsive and on the case and prompt to answer emails unlike others we have used." (Edmund Amakihe)

"You have provided excellent service. Thank you so much." (Louisa Juchau)

"Extremely pleased with the service you provided. Thank you very much. Wish we had used you last time we moved house." (Louisa Juchau)

"Past few years I am dealing with your company through Mrs Aylin Osman and she is an asset to your company and is a pleasure  to work with her." (Aylin Osman)

"Thank you very much for all your help and assistance at this difficult time." (Christine Fiddimore)

"It is difficult to assess as I am not sure what the expectations are for conveyancing.  Previous dealings were for our Wills and that was satisfactory.  Dealing with Edmund Amakihe for our house move was good." (Edmund Amakihe)

"Very personable and made a very stressful situation seamless and taken care of.  Always willing to take a call and explain and answer questions." (Martin Dewar)

"Everyone dealing with our case was professional and efficient.  Insurance service is great – we had two sales fall through, neither our own fault, and we were protected both times." (Martin Dewar)

This has been my first sole purchase.  While the process took some time the work ensured I could purchase my home with the reassurance required." (Martin Dewar)

"We cannot thank Martin enough for all the help and dedication over the last six months.  He has been incredibly professional and always put the client first." (Martin Dewar)

"Currently using for another sale and purchase as very pleased with service" (Martin Dewar)

"I appreciated that Salina spoke slower and clearly when she realised I was deaf." (Salina Hoang)

"Rating:  Excellent.  Definitely use you again if necessary." (Leanne Francis)

"Excellent service." (Angela Mann)

"Very efficient and approachable.  Quick turnaround on documents and well-explained." (Christine Fiddimore)

"Extremely patient and incredibly diligent throughout our 10-month process of pain.  Thank you Louisa!" (Louisa Juchau)

"No problems and would be happy to use TGB again." (Edmund Amakihe)

Just to say many thanks to Aylin Osman for all her help and understanding in dealing with this move.  Very professional in every aspect.  Many thanks once again (Aylin Osman)

I was very satisfied with the speed of my house purchase and I was kept informed at all stages.  Very happy overall and I would recommend the firm to others (Duaa Izzidien)

Very satisfactory. (Leanne Francis)

Offered a great home visit service for someone that is disabled (Leanne Francis)

The company provided an excellent service (Aylin Osman)

Leanne was extremely professional and was extremely patient with us.  It was almost a year from first meeting to signature, but she kept us informed and follow-up was excellent.  She is a credit to your firm (Leanne Francis)

Absolutely brilliant!  A friend has already used you on our recommendation.  They were amazed at how professional the company and Louisa was (Louisa Juchau)

My partner and I were very happy with the service we received.  We thought Martin was efficient and proactive in all our engagements (Martin Dewar)

Martin, as usual, you provided a truly professional, efficient service in what was definitely not an easy case!  Thank you most sincerely (Martin Dewar)

Overall a very smooth and efficient conveyancing process (Martin Dewar)

I cannot stress enough how impressed we were with Louisa and all other T G Baynes personnel we dealt with.  Polite, efficient, skilled, knowledgeable, professional are but a few adjectives to describe the high level of service we received (Louisa Juchau)

Very professional and efficient. (Louisa Juchau)

Exemplary performance – prompt and professional (Martin Dewar)

Always kept informed, gave professional advice, always with a personal touch.  Many thanks from my dad who felt he was being looked after and in the very best hands. (Martin Dewar)

Martin was very helpful even though I spent most of the time confusing him. (Martin Dewar)

Martin has dealt with previous property deals for me and has always been excellent.  (Martin Dewar)

Thank you Angela for all your help.  The whole process has been smooth and easy, perfect throughout (Angela Mann)

Very happy with the way the matter was handled.  Will be coming to you very soon.  (Angela Mann)

Any queries I had were quickly dealt with by Angela, guiding me when I needed help and advice.  (Angela Mann)

Angela was great and broke down everything so it made sense.  She had a lot of patience and was extremely helpful through the whole process.  I would definitely use your services again.  (Angela Mann)

Aylin provided excellent legal advice. Hard working and always courteous. Excellent service.  (Aylin Osman)

The whole staff made this difficult time easier to deal with.  (Clive Walters)

Very satisfied with the excellent service provided.  Would strongly recommend using TG Baynes, I would definitely use them again.  (David Smith)

Great service.  (David Smith)

Very helpful and reassuring.  Efficient and speedy.  Reception staff very pleasant and helpful too.  (David Smith)

Very easy process.  Communication great.  (David Smith)

Thank you Edmund for all your help during my move.  It was especially good not having to do everything via the internet.  (Edmund Amakihe)

Edmund Amakihe has assisted with the sale and purchase of various properties for our family over the last 16 months – four in total for three generations.  He has provided an excellent service hence the repeat business.  (Edmund Amakihe)

Edmund dealt with our sale in a professional and efficient way.  (Edmund Amakihe)

I have used Edmund many times.  He is always excellent and efficient.  I always recommend him.  (Edmund Amakihe)

We are extremely grateful for having a great solicitor (Edmund) represent us.  (Edmund Amakihe)

I was pleased with the representation received from Mr Edmund Amakihe.  I would recommend him to my friends/colleagues.  (Edmund Amakihe)

Zena hill was a big help!!  10/10 lovely and personal!!  Made me feel safe!!  (Zena Hill)

2018 Client Feedback

"Moving home is an anxious time and David Smith and staff took all that worry away and kept me calm." (David Smith, Chartered Legal Executive, December 2018)

"Wouldn’t hesitate to recommend or use again. Made a very stressful process much easier to get through." (Louisa Juchau, Conveyancing, December 2018)

"I was very impressed with the service. The communication was good, and the process was thorough." (Louisa Juchau, Conveyancing, December 2018)

"Excellent service from the solicitor and colleagues." (Edmund Amakihe, Solicitor, December 2018)

"Our first experience of conveyancing and we felt that Edmund explained the process clearly and acted on our interests giving invaluable advice. Recommend highly." (Edmund Amakihe, Solicitor, December 2018)

"We were pleased with Kim Stringman both in communication with us and explanations on closing matters of sale and purchase. We feel let down by Edmund Amakihe in terms of financial matters i.e 6 clear working days, this wasn’t mentioned early enough for us to achieve a sooner completion." (Edmund Amakihe, Solicitor, December 2018)

"I have dealt with Gough Clinton and Broom for many years over time and always found them to be most helpful, polite and attentive." (Angela Mann, Conveyancing , December 2018)

"A very positive experience.  Would recommend to others." (David Smith, Chartered Legal Executive, November 2018)

"Louisa was very helpful when the original sale fell through and assured us most of the paperwork could be easily amended to the new buyer"(Louisa Juchau, Conveyancing, November 2018)

"Even though I am in New Zealand the flat sale went smoothly and Louisa dealt with everything wonderfully.  Being so far away I felt completely safe and secure throughout the process."(Louisa Juchau, Conveyancing, November 2018)

"We have used Martin for buying and selling of property many times and he always gives 100% satisfaction.  Wouldn’t hesitate to recommend."(Martin Dewar Conveyancing, November 2018)

"Generally very pleased with your firm’s service.  All correspondence from Mr Dewar has been clear and concise.  Thanks."(Martin Dewar Conveyancing, November 2018)

"I just want to say a big Thank You to Louisa for all her help and professionalism.  The whole process has been smooth and greatly appreciated."(Louisa Juchau, Conveyancing, November 2018)

"Friendly, helpful, efficient, reassuring, informative team"(Louisa Juchau, Conveyancing, November 2018)

"The fact that the solicitor dealing with the conveyancing, namely David Smith, was actually willing to talk to you personally at any time was more than helpful and supportive and really made all the difference.  Other solicitors do all they can to avoid this."(David Smith)

"No issues at all.  All very speedy and efficient.  Edmund was very accommodating and excellent."(Edmund Amakihe, Solicitor, October 2018)

"Really quick to respond, which has taken a lot of the pressure off for us.  Thank you."(Kiran Kirby,  Solicitor, October 2018)

"Doreen and Kim made our selling and buying go through very smoothly. Thank you and your team"(Doreen Park/Kim Stringman, Conveyancing, October 2018)

"The receptionists at Sidcup were very helpful and friendly.  My appointment with Mr Lyne at the Bexleyheath branch went very well and I felt comfortable with the information and help that I received.  Thank you."(Richard Lyne, Solicitor, October 2018)

"My main contact was with Laura Sparrow – I have nothing but praise for her."(Laura Sparrow, Clin.Neg/PI, October 2018)

"I found Duaa very friendly and approachable and very helpful when I rang with queries.  Did not mind how many times I rang her to ask about anything I didn’t understand."(Duaa Izzidien, Solicitor, October 2018)

"Excellent service.  David really helped guide us through our first purchase.  Made the experience less stressful than we thought." (David Smith, Chartered Legal Executive, October 2018)

"Generally we haven’t had cause to need a solicitor on a regular basis, but may well do in the future.  We shall have no hesitation in calling on T G Baynes’ services again.  We were impressed with all aspects of the service we received, not to mention the air-conditioning!  Thank you." (Richard Lynes, Solicitor, September 2018)

"I would like to thank the staff at T G Baynes – they made it easy for us at a stressful time." (Kiran Kirby, Solicitor, September 2018)

"Very pleasant and helpful team who made me feel confident that everything was being dealt with effectively" (Kiran Kirby, Solicitor, September 2018)

"Very pleased with the service I received" (Edmund Amakihe, Solicitor, September 2018)

"Efficient service, responsive and I felt my matter was in good hands" (Edmund Amakihe, Solicitor, September 2018)

"Very pleased with the service provided. Very polite and very professional at all times" (David Smith, Chartered Legal Executive, September 2018)

"Thank you for your efficiency" (David Smith, Chartered Legal Executive, September 2018)

"Very thorough but smooth transaction" (Doreen Park, Conveyancing, September 2018)

"Thank you for your help.  I really appreciate what you have done for me to gain access back with my children.  I would strongly recommend you to any father in a similar situation.  Once again, thank you." (Clive Walters, Senior Solicitor, September 2018)

 "Most people complain about their experience with solicitors but the service we received needs nothing but compliments.  A great service.  We will recommend and use in the future.  Thank you." (Angela Mann, Conveyancing, September 2018)

"I appreciated, particularly, the immediate telephone assistance every time I needed it.  Clarity with costing was helpful." (Duaa Izzidien, Conveyancing, August 2018) 

"Thank you for making the painful procedure, of letting our mother’s home go, become a smooth and effortless one at least as far as the formalities and legalities go.  Top Class." (Doreen Park, Conveyancing, August 2018) 

"Thank you for all your help.  I couldn’t of done it without everybody’s support and help."  (Zena Hill, Family, August 2018)

"You have helped me through a very sticky time.  I had never done anything like this before.  But yourself, Abigail and all the rest of you helped me plough through it all.  Thanks again for everything you have done."  (Edmunde Amakihe, Conveyancing, August 2018) 

"Great service – Duaa dealt with all our issues efficiently and professionally – thanks"  (Duaa Izziden, Conveyancing, August 2018)

"Got a great service – recommend to any of my friends"  (Edmund Amakihe, Conveyancing, August 2018)

"Would have liked more updates but overall very happy with the service provided" (Martin Dewar, Conveyancing, August 2018)

"Zena made me feel at ease and took a lot of my stress away." (Zena Hill, Family, August 2018) 

"I was kept informed and up-to-date on every step of the process.  Kept me stress-free and would highly recommend T G Baynes services"  (Edmund Amakihe, Conveyancing, August 2018)

"Very pleased and content with the services rendered by you" (Louisa Juchau, Conveyancing, July 2018)

"This was my first purchase of a property on my own at 55 years old and going through a divorce.  I could not have wished for a better service.  Everything was dealt with efficiently and in a timely manner and Louisa was fantastic in helping me through the whole process. " ( Louisa Juchau, Conveyancing, July 2018)

We have been extremely pleased with the efficiency, patience and attention to detail shown throughout our sale and purchase.  We will certainly be recommending you to friends and family.  Thank you so much (Angela Mann, Conveyancing, July 2018)

"Highly recommended. " (Edmund Amakihe, Conveyancing, July 2018)

"Duaa Izzidien handled entirely the selling of my house and buying a new property.  She was very professional and knowledgeable and very patient.  I would recommend her every time." ( Duaa Izzidien, Conveyancing, July 2018)

"Have been dealing with two branches of this firm.  Both have been exemplary "  (Martin Dewar, Conveyancing, July 2018)

"Overall a better experience than any other solicitor firm I have used in the past." (Conveyancing, Martin Dewar, July 2018)

"Aylin is very professional and helpful. " (Conveyancing, Aylin Osman, July 2018)

"This was our first experience of purchasing a house and dealing with a solicitor and I am surprised to say how easy and stress-free it all was.  We had complete faith in Edmund and followed his advice throughout.  Thank you, Edmund!" (Conveyancing, Edmund Amakihe, July 2018)

"Duaa always found time to answer my questions and explain the process.  I would use her services in the future and recommend to others.  Thank you and all the best to the team!!!"

(Conveyancing, Duaa Izzidien, July 2018)

"Thank you for a fast, efficient and friendly service.  You are a top rated company by me!" ( Conveyancing, Edmund Amakihe, July 2018)

"Louisa dealt with both the sale of our flat and purchase of our house.  The process was very smooth and all queries were always answered promptly and efficiently.  We would highly recommend."  (June 2018, Conveyancing, Louisa Juchau)

"We found Edmund exceptionally efficient, professional and helpful.  Couldn’t fault the service provided.  Would definitely come back to your firm for your service."  (June 2018, Conveyancing, Edmund Amakihe)

"We were very pleased with the way everything was dealt with and would have no hesitation in recommending T G Baynes to our friends and relatives.  It is very nice to speak to the solicitor in person." (June 2018 Conveyancing, Louisa Juchau)

"On the whole very impressed with the level of service and the responses to all issues and diligence in resolving matters." (June 2018, Conveyancing Angela Mann)

"Excellent service.  Will use you again in future." (June 2018, Conveyancing, Doreen Park)

"We found Edmund dealt with our complicated conveyancing in a very attentive and responsive manner." (June 2018, Conveyancing, Edmund Amakihe) 

"I felt fully supported in the process of the transaction.  I found Edmund to be pro-active with support of his team.  The purchasers of the property I was selling had a very poor view of their solicitors.  My experience was the opposite and I cannot recommend Edmund and T G Baynes highly enough." (June 2018, Conveyancing, Edmund Amakihe)

"Overall an excellent service and would definitely use and recommend you again. "  (May 2018, Kiran Kirby, Conveyancing)

"Duaa was always available to speak to, answered all of our questions and was very knowledgeable.  It was a pleasure to deal with her"  (May 2018, Duaa Izzidien, Conveyancing)

"Very satisfied with speed, information received and efficiency " (May 2018, Martin Dewar, Conveyancing )

"Excellent service again – will use again in the future should the occasion arise." (May 2018, Martin Dewar, Conveyancing)

"Great service and very helpful staff " (May 2018, Martin Dewar, Conveyancing) 

"Highly efficient and proactive service by Doreen and Kim.  We are grateful for their help in getting us to exchange and completion.  Best conveyancer we have ever used" (May 2018, Doreen Park, Conveyancing)

"Great service despite a long sale and purchase.  Friendly, helpful and efficient from start to completion.  Would highly recommend.  Thank you, Kiran and her team." (May 2018, Kiran Kirby, Conveyancing)

"Always available when needed to answer questions.  Perhaps a small leaflet with key information may be helpful to understand the conveyancing process "   (May 2018, Angela Mann, Conveyancing)

"From the first day, I met Laura she was brilliant.  Laura sorted everything, took the worry away from.  Thank you, Laura, for winning my case." (Laura Sparrow, Clin.Neg/PI, April 2018)

"Excellent service. "  (Kiran Kierby, Conveyancing, April 2018) "I was very grateful for Martin’s help and expertise.  We had a very difficult sale and difficult purchase, especially when we had to source emergency accommodation and storage;  also needing advice re additional expenses we had to pay due to the mismanagement of our Sellers. "  (Martin Dewar, Conveyancing, April 2018)

"We have no complaints about the service provided by Edmund.   He was absolutely amazing, patient, courteous, helpful at all times throughout a very bad, long-drawn-out sale and purchase transaction.  Will definitely recommend to others." (Edmunde Amakihe, Conveyancing, April 2018)

"..... Was so glad Laura took over the claim.  ......  Laura was amazing. " ( Laura Sparrow, PI / CN April 2018)

"I can’t tell you how pleased I am with the service.  I suffer with anxiety and this process was very stressful for me but every time I called I ended up feeling calm! " (Angel Mann, Conveyancing, April 2018)

"Appreciate it is difficult being nearly 300 miles away and the other executor of the estate also living far away and that we are both elderly, but I think a very good job has been done {Sale of estate property)" (Angela Mann, Conveyancing, April)

"Selling my house and buying a retirement flat was a huge step for me and Duaa was there for me every step of the way.  Thank you Duaa"  (Duaa Izzidien, Conveyancing, April 2018)

"Excellent service, thanks Aylin!  Made the whole process simple and easy for us and saved us from a lot of stress!"  (Aylin Osman, Conveyancing, April 2018)

"Very good service and Aylin Osman is very good – pleasure to deal with her in the future"  (Aylin Osman, Conveyancing, March 2018)

"Doreen was courteous, kind and kept us informed throughout the process.  She went above and beyond to help us.  It was a pleasure to have her as our conveyancer.  Would recommend her highly!"   (Doreen park, Conveyancing, March 2018)

"First class service provided.  Extremely happy and would highly recommend."  (Edmund Amakihe, Conveyancing, March 2018) 

"Duaa was very helpful and always answered any questions I had fully.  Happy with the service I received and would use T G  Baynes again in the future" (Duaa Izzidien, Conveyancing, March 2018) 

"Doreen and her team were very quick to answer and deal with any questions and kept us well informed at every step."  (Doreen Park, Conveyancing, March 2018)

"I have used Louisa for two house purchases and one sale.  She is always extremely efficient and courteous.  One thing I would have liked is a little more advice - or perhaps opinion based on experience – as a steer, but overall, highly recommend!"  (Louisa Juchau, Conveyancing, March 2018)

"Excellent Professional Standards with really excellent due care and attention.  Thanks to all concerned."  (Laura Sparrow, Clinical Negligence, March 2018)

"Excellent job in regards to the sale of my second property.  Very professional.  Thank you." (Edmund Amakihe, Conveyancing, March 2018)

"We used T G Baynes Solicitors for our legal work for house sale.  Doreen Park was our solicitor.  We found her very helpful in any queries we had and she also kept us informed at all times of the process.  We are very happy with Doreen and all the staff we contacted during the time we dealt with them.  We are buying a new house and will definitely be using them again."  (Doreen Park, Conveyancing, Jan 2018) 

"Would like to say thank you to Doreen’s team.  The process was much less stressful than we imagined.  I would definitely use the firm again."  (Doreen Park, Conveyancing, Jan 2018)

"Great communication, we always had a prompt reply to any issues.  Thanks."  (Angela Mann, Conveyancing, Jan 2018)

"Very helpful professional service.  Would recommend to others.  Many thanks" (Angela Mann, Conveyancing, Jan 2018)

"Throughout whole experience matters were dealt with very efficiently and courteously"  (Kiran Kirby, Conveyancing, Jan 2018)

"Thank you-you made a difficult process understandable and manageable" (Karen Ioannou, Family, Jan 2018) 

"Made things clearer and easy to understand" (Sarah Oyefeso, Wills, Jan 2018)

2017 Client Feedback

“Really pleased with the service I received, communication on calls and emails was excellent by secretary and Mr Dewar himself.  Many thanks “  (Martin Dewar, Conveyancing,  Dartford - Nov 2017)

“Excellent professional service.  Martin was extremely helpful throughout the process.  Highly recommend!  Thank you!”  (Martin Dewar, Conveyancing, Dartford - Nov 2017

“Excellent service.  Would recommend to everyone.”  (Louisa Juchau, Conveyancing,  Bexleyheath Nov 2017)

“Louisa was available, professional and nice!  The procedure got complicated at times but she was unflappable and got the job done.  Thank you.”  (Louisa Juchau, Conveyancing, Bexleyheath Nov 2017)

“Very persistent with the counterparty’s solicitors in chasing the required info.  Very well informed in suggesting appropriate insurance solutions where required.   Recommended.”  (Doreen Park, Conveyancing, Bexleyheath – Nov 2017)

 “Excellent professional service, supportive throughout, very pleasant to deal with and goes the extra mile when necessary.  We would certainly recommend and engage again should the need arise”

 (Louisa Juchau, Conveyancing, Bexleyheath Nov 2017)

"Successful sale achieved after one false start.  Fortunately, the abortive fee cover proved to be very worthwhile." (David Smith, Conveyancing, Bexleyheath, October 2017)

"Very pleased with the service provided.  Edmund was professional, polite, thorough, always accessible, ready and willing to help whatever the question.  We felt like he always protected our interests.  Would highly recommend" (Edmund Amakihe, Conveyancing, Bexleyheath, October 2017)

"Thank you for helping me to come out on top.  It’s taken a long while, but that was to be expected."  (Pavendeep Gill, PI Department, October 2017)

"Mrs Gill has always been very helpful, in all our dealings with her.  I am grateful for all she has done while dealing with my case.  Thank you."  Pavendeep Gill, PI Department, October 2017)

"Well Done Doreen.  Definitely a happy ending" ( Doreen Park, Conveyancing, Bexleyheath October 2017)

"I found Aylin to be excellent from start to finish of my sale – would highly recommend her"  (Aylin Osman, Conveyancing, September 2017)

"Your firm made everything painless.  I was kept informed of proceedings.  Very happy with your service"  (Aylin Osman, Conveyancing, September 2017)

"Very knowledgeable, great communication and an all-round pleasant experience" (Aylin Osman, Conveyancing, September 2017)

"I would like to thank Aylin and her endless patience and extremely hard work with our property.  She made the process easy to understand and it was never too much to ask questions etc.,  Aylin kept us informed throughout, which I found really helpful."  (Aylin Osman, Conveyancing, September 2017)

"Superb service throughout a transaction that was made very difficult by the other side.  Aylin was truly excellent."  (Aylin Osman, Conveyancing, September 2017)

"I thank Martin for everything he has done and will use again." (Martin Dewar, Conveyancing, September 2017)

"Overall, very satisfied with the service" (Martin Dewar, Conveyancing, September 2017)

"On matters of conveyancing that I failed to understand, Duaa Izzidien was extremely patient with her explanations to me" (Duaa Izzidien, Conveyancing, September 2017)

"Thank you very much, Doreen and team, for the speedy service with both of our property sales (Doreen Park, Conveyancing, September 2017)

"I only dealt with Laura and she was brilliant and showed a lot of empathy and was determined to fight for the pain I went through for more than 2 years" (Laura Sparrow, Clin Neg, September 2017) 

"Thorough and efficient" (Louisa Juchau, September 2017)

"Our first time of moving and using your type of services and everything went smoothly and quickly.  Heard that moving could be a nightmare, but with our help, everything went smoothly" (Edmund Amakihe, Conveyancing, August 2017)

"Excellent, efficient solicitors" (David Smith, Conveyancing, August 2017)

"Edmund Amakihe provided a very efficient service" (Edmund Amakihe, Conveyancing, August 2017)

"Excellent professionalism.  Both Martin and Chris put all their expertise into bringing to a happy conclusion this conveyancing.  Both worked relentlessly.  Always there when needed." (Martin Dewar, Conveyancing, August 2017)

"Felt secure that my first house purchase was being dealt with professionally, competently and in detail, addressing complications head on and following up all doubts and enquiries meticulously" (Martin Dewar, Conveyancing, August 2017)

"I’m very pleased with Laura as she has not had me as a client for long.  I hope the other case of mine she is dealing with will be as efficient as this one.  I would like to add from Day 1, Laura has kept me well informed in regards to my claim and I would recommend her and your company to anyone wanting local help.  10/10"   (Laura Sparrow, PI Department, August 2017)

"Excellent service from beginning to end" (Kiran Kirby, Conveyancing, August 2017"

"Very pleased with service.  Duaa helped me whenever  I phoned in a very polite and friendly manner.  I will definitely use this company again and would recommend." 

(Duaa Izzidien, Dartford  July 2017)

"Mr Gough and his team were a pleasure to work with"  (Keith Gough,  Bexleyheath  July 2017)

"The staff at Gough Clinton & Broom were always friendly.  I was kept informed of progress and would definitely use their services again" (Angela Mann, Welling, July 2017)

"All matters dealt with promptly and courteously" (Kiran Kirby, Bexleyheath, July 2017) 

"This is the third time I have used Louisa and the fourth time I have used the firm.   Impeccable service, second to none" (Louisa Juchau, Bexleyheath, July 2017)

"Excellent service as always from Keith and the commercial team.  Special thanks to Emma Low for the professionalism, efficiency and helpful way she dealt with our long sale and purchase."  (Keith Gough, Bexleyheath, July 2017)

"We thought David was really approachable and knowledgeable and would definitely use T G Baynes again" (Conveyancing, June 2017, David Smith)

"Very satisfied.  Great service"  (Duaa Izzidien, June 2017)

"Simply the Best" (Doreen Park, June 2017)

"Having used T G Baynes for many years, I have always found them helpful.  Dad’s estate has been dealt with promptly – good communication"  (David Smith, June 2017)

"Great job by Martin and Christine" (Conveyancing, June 2017)

"Service was good.  Lack of contact at one point, but apologies were provided."  (Conveyancing, June 2017)

"Very helpful and understanding of my needs"  (Conveyancing, June 2017)

"Louisa has gone out of her way to help us with our sale and purchase.  We are really grateful and have already recommended her to at least 3 friends"  (Conveyancing, June 17)

"Would like to thank you for all the help that I was given." (Duaa Izzidien, Conveyancing, May 2017)

"I was really impressed with the speediness and efficiency of Edmund and the firm as a whole.  Thank you for making my first purchase of a home stress-free."  (Conveyancing, May 2017)

"I always found John Wigginton to be professional, helpful, friendly and nothing seemed too much trouble. I also found his secretary and reception staff friendly and efficient" (Family Department, May 2017)

"We were delighted with the service and care we received" (Kiran Kirby, Conveyancing, May 2017) 

"Tip Top Service !"  (Angela Mann, Conveyancing, 2017) 

"I have used this firm for many years for all types of business and problems and have always found the firm to be very professional in all matters"  (Angela Mann, Conveyancing, May 2017)

"Having experienced challenges of others dealing with solicitors/conveyancers who were slow to respond, delayed processes and outdated systems, we are very happy to say we couldn’t fault David and his team."  (David Smith, Conveyancing, May 2017)

"I was very impressed with the efficiency and expertise that was provided.  Everything was explained in simple terms and costs were very competitive.  I would definitely recommend." (Duaa Izzidien, Conveyancing, April 2017)

"Very Informative Professional Service"  (Tomi Olademo, Wills, April 2017)

"We were very impressed by the fact that our solicitor made a total of three visits to us because we were unable to attend her office"

"Efficient, courteous and at a reasonable price – thank you"  (Martin Dewar, Conveyancing, April 2017)

"We have moved house several times and this is the first time that we have used a firm that we have not had to nag, chase and otherwise harass to get things done.  Martin is blessed with infinite patience!"  (Martin Dewar, Conveyancing, April 2017)

"Excellent service from beginning to end always kept up-to-date and nothing was ever an issue.  Polite and very friendly was my overall experience dealing with Martin and would use his services again."  (Martin Dewar, Conveyancing, April 2017)

"The sale was a long and protracted one but nobody faltered in their professionalism and dedication to me as a Client.  That everyone was approachable and extremely helpful was an absolute blessing.  Would certainly use again."  (Martin Dewar, Conveyancing, April 2017)

"If or when I require the services of legal experts in the future, I would have no hesitation in seeking the help of T G Baynes"  (Martin Dewar, Conveyancing, April 2017)

"We were assigned Ebenezer Ola to look after our sale and purchase.  He was excellent and always kept us up-to-date and answered all our questions quickly.  Got back to us with details.  A great solicitor in the making." (April 2017, Conveyancing) 

"Having dealt with a couple of other solicitors I found you far better.   Previously I had letter upon letter sent to me – such a waste of time/ money.  I liked the way you just wrote when necessary and would definitely use again." (Hayley Wheatley, PI Department, April 2017)

"Always had a great service, in several legal areas"  (April 2017, Conveyancing)

"During the time it took for Angela Mann to deal with the 3 properties, Angela was very professional and kept us informed at all times regarding exchange and completion, even though we had a nightmare buyer for our house.  Angela informed us everything is fine and not to worry and Angela was 100% right and Mr Clinton outstanding."  (April 2017 - Conveyancing)

"I cannot thank you enough – I was dreading moving but the whole experience was stress-free thanks to your excellent service.  Thank you, Kiran."  (April 2017.  K Kirby, Conveyancing Team)

"Kiran was excellent in the service she provided.  It is because of her I would not hesitate in recommending T G Baynes and using them again for future legal requirements."  (March 2017. K Kirby, Conveyancing Team)

"Although a fairly complex sale we as a family are very happy with the outcome and feel that the final account is reasonable and value for money" (March 2017, K Kirby, Conveyancing Team)

"I could not have wished for a more compassionate divorce lawyer to deal with" (March 2017, Karen Ioannou, Family Department, Dartford)

"Communication was clear, helpful and effective throughout – much appreciated" (March 2017, Angela Mann, Welling Branch)

"Although I have not had to use a solicitor before I was made to feel at ease and everything was done at a satisfactory pace.  I was very pleased with everything.  I was well pleased with the speed of this transaction (Excellent)"  (Wills Team, January 2017)

"I found Laura to be extremely compassionate on every level and was always on hand for any advice especially at a time when needed the most"  (January 2017, Laura Sparrow, PI Team)

"I have always found the staff to be very friendly and helpful"  (January 2017, Wills Team)

"Whole process was very easy and managed very professionally.  Leanne and reception staff were friendly and helpful.  Would definitely recommend your services." (January 2017, Leanne Francis, Wills Team)

"We have used Martin many times and will continue to do so in the future.  We have recommended him on many occasions."    (January 2017, Martin Dewar, Conveyancing Team)

"Louisa provided a consistent and efficient service that kept the house exchange on track. Thank you for all your help"  (Conveyancing Team, January 2017)

"Leanne was very helpful and answered all our questions also she was very courteous and efficient"  (Wills Team, January 2017)

"Thank you so much for changing my life and being so supportive"  (Clive Walters, Family Department, January 2017)

"110%.  Thank you all very much for your help"  (Angela Mann, Conveyancing Team)

2016 Clients Feedback

“Once again, Edmund handled our house sale - and in this case, also purchase - very professionally and competently” (Conveyancing Team)

“I found Louisa’s voice of reason very reassuring in times of pressure and panic” (Conveyancing Team)

“Excellent service from start to finish. Made a stressful process much easier.  Very professional and friendly.  Would definitely recommend.” (Conveyancing Team)

“Martin was very efficient and strived to answer all queries made by the buyers' solicitors without forwarding each and everyone on to us for an answer, saving valuable time.  A pleasure to deal with.  Thanks again.”  (Conveyancing Team)

“Very pleased with the service.  Dealt with my house selling and buying in a very professional manner.  House buying proceeded very smoothly” (Conveyancing Team)

"“It was a pleasant experience using your services.  Looking forward to using it again in the near future.  Thank you” (Conveyancing Team)

“The service David Smith and his team provided was First Class….  I would like to say thank you for a job well done.”  (Conveyancing Team)

“Very happy with the services provided during this sale, as well as my Parents sale and our new purchase.   You have given invaluable advice at a very stressful time, for which we are very grateful for.  A totally professional service and I would not hesitate to use you again and would happily recommend your service to others.” (Conveyancing Team)

"The EasyMove package is a good value conveyancing deal.  I could not have done it better if I’d done it myself.  As a company and in particular your partners all seem to work well with Edmund the estate agents I chose.  This is so vital when close cooperation is required to iron out last minute difficulties." (Conveyancing Team)

"We were delighted about our choice to employ T G Baynes, it was a job well done,   A personal Thank you to Edmund and his team"

“I found Angela and her secretary extremely approachable and always very thorough.  The always took my calls or responded very quickly.  Thank you for all your help with the sale of our property.”

“Very pleased with the service I received.  So grateful that I was able to settle my bill once my house had been sold as it meant I was able to afford the payment.  I would have really struggled otherwise at a very difficult time. Karen (Ioannou) was excellent as was the barrister she provided when I went to court.  Thank you so much.”

“99% of my claim was done by Mandy King.  I was always kept up to date to with what was happening and always explained in detail so I could understand what was happening. Mandy King was very efficient”

"Mr Amakihe was an absolute star and kept us informed all the way through.  It was a complicated process, but we were reassured by Mr Amakihe’s professionalism and experiences.  Thank  you!"

“I was so pleased with the service that T G Baynes provided which led to such a satisfactory conclusion for my conveyancing”

“Very helpful and considerate”

“Every time I use this firm they never fail to impress”

“We’ve used Martin on many occasions in the past and his service is still of an extremely high calibre.  Will use him again and recommend him highly.”

“Great service as always.  Thanks”

“We are very happy the service T G Baynes have provided for all the family and we will continue to use them in the future”

“Fast, efficient and reassuring”

“We were very pleased with the service and advice provided by T G Baynes and found David to be extremely helpful, professional and efficient.”

“Very pleased with the service received”

“This was a quick sale that was handled efficiently by the reception, Solicitor and his secretary”

“Professional friendly and reliable could not ask for more”

“Aylin completed the purchase of my house in 32 days, thus beating the deadline of 31st March 2016 when stamp duty on second property increased significantly.  This prompt action saved me over £6,000…  I cannot thank you enough. “  (Conveyancing Team)

“Everything dealt with efficiently and timely.  Excellent communication queries dealt with, telephone calls replied to straight away.  All staff very helpful and polite.

“Louisa was originally recommended by my sister and her fiancé that have worked with her twice.  This is the second time I have used Louisa for a house move and my sister is in the process of using her now.  Louisa is refreshingly diligent, reliable and knowledgeable.  She kept us fully up to date over email with clear instructions and guidance for next steps.”

“Thank you for making dealing with the sale of my fathers’ house under power of attorney a straightforward process.”